Frequently Asked Questions

  • Where are you based ?
    Shadowrealmco is based in Victoria, Australia.

  • Are you on social media ?
    Yes, Shadowrealmco is most active on Tiktok, Instagram and Youtube under the same name. Social media links are here.

  • Are you the artist ?
    Yes, since Shadowrealmco is a one person small business. Everything you see on the shop is hand-drawn and make by me.

  • Do you offer commissions or custom designs ?
    No, we do not currently take commissions. However, if you have any special requests, please feel free to email me and I will try my best to accommodate.

  • What is your return policy ?
    All sales are final, we do not accept returns or refunds, unless there is an inherent issue with the products. Please reach out to me if there are any trouble.

  • Where else can I find you ?
    Please check out my linktree to find all my social medias and other resources.

  • How do I contact you ?
    If you have a questions, feedback or have encountered any problems you can email me at shadowrealmco@outlook.com.au